Shipping policy

• At Jaxon Adventure, we are committed to delivering your travel products in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipment of your orders. By placing an order with us, you agree to the following terms:

  1. Shipping Locations

  We currently ship to the following locations:

  If you are located outside these regions, please contact us for assistance.

  2. Processing Time

  All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we anticipate a significant delay in shipping your order, we will notify you via email.

  3. Shipping Methods

  We offer various shipping options to meet your needs, including:

  • Standard Shipping: Delivered within 5-10 business days after processing.
  • Expedited Shipping: Delivered within 2-5 business days after processing.
  • Express Shipping: Delivered within 1-2 business days after processing.

  Shipping costs will be calculated at checkout based on your selected shipping method and delivery location.

  4. Order Tracking

  Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our shipping partner’s website.

  5. Shipping Costs

  Shipping costs vary based on the shipping method selected and the destination of your order. All shipping costs will be displayed during the checkout process.

  6. Delivery Issues

  If you experience any issues with the delivery of your order delayed shipment, lost package, please contact us within 14 days of the expected delivery date. We will work with our shipping partner to resolve the issue as quickly as possible.

  7. Customs and Duties

  For international orders, please be aware that you may be responsible for customs duties, taxes, or fees that may apply upon entry into your country. Jaxon Adventure is not responsible for any additional charges imposed by customs authorities.

  8. Contact Us

  If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:[email protected]